Amazon has launched an artificial intelligence (AI) tool for members of One Medical, its primary care provider service. The new tool leverages large language models to provide personalized assistance with healthcare management.

The AI service analyzes patients' medical records to answer health-related questions, assist with medication management, and streamline the process of booking appointments. This integration aims to enhance the convenience and accessibility of healthcare for One Medical subscribers.

One Medical, acquired by Amazon in 2023, offers a membership-based primary care model with a focus on technology and patient experience. The company operates clinics in multiple major US cities. The use of AI represents a significant step in Amazon's broader strategy to integrate technology into healthcare services and improve patient outcomes.

While details about the specific algorithms and data privacy protections are not yet fully available, Amazon has stated a commitment to ensuring the responsible and secure use of patient data. The AI tool is currently being rolled out to One Medical members and is expected to evolve with ongoing development and feedback.