Lawyers See ChatGPT Use in Client Contacts
Miami-based medical malpractice attorney Jonathan Freidin is observing a growing trend: potential clients using ChatGPT to draft their initial contact information for his firm. Freidin reports noticing this phenomenon several times a week, with client contact sheets often containing text filled with emojis and unusual headings.
The attorney, whose firm handles medical malpractice cases, says the use of the AI chatbot is evident in the format and style of the submitted information. He describes the submissions as distinct from typical client inquiries, noting the presence of emojis and unconventional formatting.
While Freidin hasn't yet determined the full implications of this trend, it highlights the increasing accessibility and adoption of AI tools like ChatGPT by the general public. It also raises questions about how legal professionals will adapt to clients potentially utilizing AI in their initial communications. The firm continues to assess how best to handle these AI-assisted contacts while ensuring effective client service.
